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Terms & Conditions

Welcome to Duoai Plush! These Terms & Conditions govern your use of our website located at www.duoai.com. By accessing or using our site, you agree to comply with these terms. If you do not agree, please do not use our website.

1. Website Usage

You must be at least 18 years old or have parental/guardian permission to use this website. You agree to use our website for lawful purposes only and not to engage in any activity that disrupts or damages the site.

2. Orders and Payments

All orders placed through Duoai Plush are subject to availability and confirmation of payment. We reserve the right to refuse or cancel any order at our discretion. Prices are subject to change without prior notice.

Accepted payment methods include major credit cards, PayPal, and other secure payment options provided at checkout.

3. Shipping and Returns

Please review our Shipping Policy and Return & Exchange Policy for detailed information on delivery times, return eligibility, and refund processes.

4. Intellectual Property

All content on this website, including but not limited to text, images, logos, product designs, and graphics, is the property of Duoai Plush and is protected by international copyright and trademark laws. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

5. User-Generated Content

If you submit reviews, photos, or other content, you grant Duoai Plush a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, and distribute your content across marketing channels. You agree that submitted content will not violate any rights of third parties.

6. Limitation of Liability

Duoai Plush is not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our website or products. All products are provided "as is" without warranties of any kind, unless otherwise stated.

7. Indemnification

You agree to indemnify and hold harmless Duoai Plush and its affiliates from any claims, liabilities, damages, and expenses (including attorney fees) arising from your violation of these Terms & Conditions or your misuse of the website.

8. Third-Party Links

Our website may include links to third-party websites. Duoai Plush is not responsible for the content, accuracy, or practices of these external sites. Access these websites at your own risk.

9. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on this page. Continued use of our website after changes constitutes your acceptance of the new terms.

10. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the State of California, USA. Any disputes shall be resolved in the competent courts of California.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us at duoaigift@gmail.com.

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Terms & conditions

Terms & Conditions

1. Website Usage

2. Orders and Payments

3. Shipping and Returns

4. Intellectual Property

5. User-Generated Content

6. Limitation of Liability

7. Indemnification

8. Third-Party Links

9. Changes to These Terms

10. Governing Law

Contact Us

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